What’s the difference between SPLab and ISPLab series?
What’s the difference between SPC and SPM?
What sizes of syringe are applicable for your pumps?
DK Infusetek syringe pumps are capable of holding almost all commercially available syringes, including plastic and glass ones.
However, there are size limitations depending on the model. Please refer to the chart below to see the syringe sizes that can be used on our pumps:
What are the flow rates of the pumps?
What is the warranty of DK Infusetek Pumps?
LABORATERY PUMP
3-Year Warranty
Free replacement part (shipping cost NOT included), or maintained by local distributor (if exists)
CFSP-I PUMP & INDUSTRIAL PUMP
1-Year Warranty
Free replacement part (shipping cost NOT included), or maintained by local distributor (if exists)
Can SPLab Series / ISPLab Series / CFSP-1 controled by computer?
Yes, all the pumps have at least RS485 interface, which means they can be controled by computer, as well as Labview.
For more infomation, please contact our after-sale service: info@infusetek.com
How do I control industrial pumps, like SP30 & SP60 series?
They are mostly used for industry, which means they are designed to be integrated into another device or controled by a computer.
However, it's also available for your own designed system for Lab research use.
What are the communication interfaces of the pumps?
Do you have Academic Discount Policy?
Yes. Requests from researchers in the university / institute will get an exclusive discount.
How can I be your distributer?
Please check HERE for the info.
How could the quality of your industrial pumps be guaranteed?
- All DK INFUSETEK products have CE certificates.
- DK INFUSETEK obtained ISO9001 quality system certification, the production could fully meet quality
control requirements.
- After communicating with us about your device development or component replacement need, a pump can
be provided for trial free of charge (shipping cost uncovered).
Can voltage and plugs be customized?
Sure, we can customize them for you or your customer.
Does DK INFUSETEK produce OEM products？
Not really, we are both OBM and ODM supplier, which means we design and sell our product with our own brand, or provide our product to other brands.
What’s your Lead time and Delivery method?
Please contact us via email, a leadtime or ETA will be given based on the model and quantity you need.
We deliver by international expresses, normaly FedEx or DHL.
How can I pay for DK INFUSETEK pumps or accesseries?
Payment can be made by Wire transfer or Paypal ( Paypal Service Charge needs to be paid by customer).
Can DK Infusetek syringe pumps be used in the hospital?
DK Infusetek syringe pumps are designed for research and industrial use only.
They have NOT been approved for human clinical use.
